MatthewO28
May 9, 2023
Hello, I hope you are all well.
When i go to use “Play It” about the time I open my mouth the recording is already closed. I'm talking milliseconds here, LOL. I don't think this is how it is supposed to work. I am using a Moto G Stylus 5G (2022) phone. Is there a timer that I can adjust? Thank you for your attention in this matter, Matthew
Margaret-RocketLanguages
May 15, 2023
Hi Matthew,
Thanks so much for your post. I'm sorry to hear that you are having trouble with Play It. It would be great to know whether you are using the course via the app, or via a mobile browser, please? I am going to assume for now that you are using a mobile browser. Are you able to use Rocket Record for any of the other phrases in the course?
You can either reply here on the forum, or contact our Customer Support team on [email protected]. In the meantime, I would recommend installing the app, if you haven't already. We look forward to hearing from you again!