Rocket Languages Reviews

Find out what actual users have to say about our courses through their Rocket Languages reviews.

Average Rating

4.7

Rocket Languages review criteria

How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
4741 Customer Reviews

5 Stars

76.7% (3638)

4 Stars

15.4% (730)

3 Stars

4.9% (231)

2 Stars

2.1% (98)

1 Star

0.9% (44)

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George Deal

George Deal

United States

Rocket Arabic
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

The speech recognition software is terrible. If it wants to give you a score from 0 to 100, I'm fine with that but to have to keep on repeating myself and yelling only to see "I didn't catch that try again" is more than frustrating. So I'm just skipping trying to talk into the mic for now. And my Google Chrome is updated. My mic is a very good one.

Response from Rocket Languages

Hi George, we are sorry to hear you are experiencing issues with the voice recognition. We have set you an email to follow up about this issue and hope we can resolve it for you. All the best!

0
Chris Budnicki

Chris Budnicki

United States

Rocket Japanese
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

the audio recognition needs work. Also stop asking me to review every six times i record a word.

Response from Rocket Languages

Hi Chris, thank you for your review. We are sorry to hear that you are experiencing issues with the voice recognition. We have contacted you via email to get more information on this. Regarding the reviews, we will pass this on to the team for them to take a look at. We wish you all the best!

0
Kerry Cave

Kerry Cave

United States

Rocket Italian
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

So far I find the recording of my voice/voice recognition extremely frustrating. I have used a headset, my airpods and nothing at all and it doesn't recognize what I saw half the time. Even easy words like ciao and sei. Everything else is ok so far, not totally user friendly. I will try it out longer and see how it goes. But, I strongly recommend working on the voice recognition. There are many products out there that work really well with this, such as Dragon my Nuance. Maybe use their software to recognize what people are saying.

Response from Rocket Languages

Hi Kerry, we're sorry to hear about the frustration that this is causing you. We have sent you an email for some more information and to try and assist you with this. We wish you all the best.

0
Nyamjav Radna-Ochir

Nyamjav Radna-ochir

Mongolia

Rocket Chinese
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Very good. Unfortunately, I can not find more time to learn Rocket Chinese

Response from Rocket Languages

We are glad that you are enjoying the course. Rocket Chinese will always be waiting for you and you can always return to continue the course at any point!

0
Jeff Reese

Jeff Reese

United States

Rocket French
Criteria
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How was the customer service?

So much potential….but the play buttons in the app work sporadically. Records just fine and voice recognition is great. But I Have to reboot my iPad Air quite often to clear the issue. Note that The coin is flipped on the web site - which I tried hoping to address the play buttons in the app not working. Well - the play buttons work fine on the web site - but the voice record says “having trouble” on every single item. And I am, per the instructions, using safari and the red microphone is on (not crossed out or greyed out). As such - this tool can’t really be used. Will try tomorrow - maybe a server issue. Ready to request full refund if issue(s) persist. Exasperating experience. May resort to old fashioned Pimsleur CDs to prepare for vacation to france in a few months.

Response from Rocket Languages

Hi Jeff, thank you for your review. We are sorry to hear that you are experiencing these difficulties. We have sent you an email to follow up with you on this.

0
Thelma Sheffield

Thelma Sheffield

Mexico

Rocket Spanish
Criteria
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Very monotonous and hard to follow material. I can't keep engaged in the material. Super boring content.

Response from Rocket Languages

Hi Thelma, we are so sorry to hear that you are not engaging with the course material. We have sent you an email following up on this.

0
Amin Khodaei

Amin Khodaei

Malaysia

Rocket English
Criteria
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I purchased the English rocket language, but I have encountered some issues with the audio on the Android app. The words and phrases do not play correctly, but they do work properly on the laptop browser. However, when trying to record on the laptop browser, only the last part of the word or half of the sentence is recorded, which is very inconvenient. As a solution, I have been playing the words and sentences on my laptop browser and attempting to record on the Android app. Rocket language has a 60-day refund policy, so I will be requesting a full refund due to these issues.

Response from Rocket Languages

We're sorry to hear about the issues you are experiencing with our program. We have sent you an email regarding the issues that you are having to get more information on this.

0
Dan Martin

Dan Martin

United States

Rocket French
Criteria
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Overall, I think the Rocket French folks have developed a pretty good system to learn French, so I won't go into detail about the things that I like. The big downside, however, is how their system tracks how far you've progressed in each module. For example, I just finished module 3.9, and the icons have changed from no color to the following colors and comments:

FLASHCARDS = ORANGE (GOOD)
HEAR-IT = ORANGE (GOOD)
WRITE-IT = ORANGE (GOOD)
KNOW-IT = ORANGE (GOOD)
QUIZ = GREEN (EASY)

That is not sufficient. What I want (and need) to know is how often I have reviewed each module and how I have done each time. So I have created an offline spreadsheet that shows the following for each section that I have studied. For example here is how I have tracked section 3.4 that I have reviewed several times and self-graded:

11/8/22 = D, 11/9/22 = C, 11/20/22 = C, 11/23/22 = B

You can see that first studied this module on 11/8/22, and then reviewed is subsequently three times, and my self-grade has improved from the initial D to a B. And, instead of a self-grade, I would much prefer to see the percentage of answers I got right.

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Response from Rocket Languages

Hi Dan, thank you for your review and for this feature request. We have passed this request on to the Development team for their consideration. We hope you continue to enjoy learning with Rocket French!

1
David Fritz

David Fritz

United States

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Buggy on Ventura Safari, the most current MacOS and browser version.

Travelogue way too advanced and difficult to avoid.

Encountered user setup error that service and support quickly corrected.

So far greatly prefer Pimsleur and will likely invoke refund option.

Response from Rocket Languages

Hi David, thank you for your review and we apologize for the problems that you are having with the program. We generally recommend using Chrome as a browser as it has the more powerful technology that our voice recognition software requires. Regarding your other points, we have sent you an email about all this.

1
Daniel Joseph

Daniel Joseph

United States

Rocket Chinese
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

The more I go through the course, the more frustrating it gets. Instead of learning and practicing individual words, I'm supposed to memorize incredibly complex sentences without understanding the meaning of how all the words work together in the sentence. There is no logical progression from learning words to forming sentences. As a result, I forget everything immediately and feel demotivated. And I stumble over the pronunciation because I have to say ten new words at a time. There is no daily reinforcement of previous lessons, which makes the course meaningless over time.

Response from Rocket Languages

Thank you for your review, Daniel. If you are finding the Interactive Audio lessons quite challenging, then we would recommend going through the Language and Culture lessons first. Once you have a better understanding of how the language works, you may find that the sentences make more sense. If you continue to find yourself feeling demotivated, please don't hesitate to reach out to the customer support team on [email protected].

1